Case Studies

REQUIREMENT

A national supermarket chain partnered with RGIS to conduct supply chain audits to reduce shrinkage of perishable items. The customer requested RGIS to perform several key audits across their operations, including:

• Auditing the delivery accuracy of perishable items to each store
• Checking perishable items with limited shelf life to confirm sell-by dates
• Auditing the accuracy of order picking
• Performing checks both at the supplier level and in-store

SOLUTION

RGIS partnered with the national supermarket chain to develop custom auditing reports, which included:

• Checking samples of deliveries (5%) for pick accuracy
• Logging and flagging perishable items that were out-of-date or nearing expiration
• Auditing vendor deliveries to stores

RESULTS

By outsourcing their supply chain audits to RGIS, the national supermarket chain was able to reduce shrinkage of perishable items and achieve several key benefits:

• Improved product availability for both stores and customers
• Reduced shrinkage from vendor to store
• Fewer out-of-date perishable items, thanks to closer monitoring of sell-by dates
• Labour savings in-store, as checks were completed before products arrived at the store

Partnering with RGIS provided the supermarket chain with the opportunity to reduce shrinkage of perishable items. By making sure deliveries were accurate, closely tracking expiration dates, and cutting down on shrinkage, the supermarket chain was able to simplify its processes and greatly improve how efficiently it operated. Along with better inventory control, these changes also led to more products being available, less waste, and clear cost savings. This case also shows how customised audit solutions can be important in improving supply chain performance, especially for businesses handling perishable goods.

Looking forward, RGIS remains dedicated to helping businesses reach their goals with reliable and tailored supply chain audit services